Privacy Policy
This Privacy Policy explains how TD Furniture Malaysia ("we", "our", "the Company") collects, uses, stores, and protects your personal data when you access or use our website (https://td-furniture.com), online store, services, and any related platforms.
By using our website, you agree to the practices described in this Privacy Policy.
1.Information We Collect
We collect personal date when you:
- Create an account
- Place an order
- Contact us
- Subscribe to our newsletter
- Browse our website
- Use our services or interact with our ads
The information we collect may include:
Personal Information
- Name
- Email address
- Phone number
- Shipping & billing address
- Order history
- Payment details (processed by secure third-party payment gateways)
Technical Information
Collected automatically when you visit our website:
- IP address
- Device type
- Browser type
- Operating system
- Referring websites
- Pages viewed & click behaviour
- Time zone and location data
Cookies & Tracking
We use cookies to:
- Improve website performance
- Remember your cart
- Personalize content
- Provide analytics
- Support advertising and remarketing
You may disable cookies, but some features (cart, checkout) may not work properly.
2. How We Use Your Personal Data
We use the information collected for:
Order & Account Management
✔ Processing orders and payments
✔ Delivering products
✔ Managing returns or warranty cases
✔ Customer support communication
Operational & Business Purposes
✔ Improving website features and user experience
✔ Identifying usability issues
✔ Enhancing product offerings
Marketing & Communications
✔ Sending updates, promotions, and newsletters (only with your consent)
✔ Personalized recommendations
Legal & Security
✔ Fraud prevention
✔ Compliance with Malaysian laws (PDPA)
✔ Resolving disputes and preventing misuse
We do NOT sell, rent, or trade your personal information.
3. Sharing Your Information
We may share your information ONLY with trusted third parties necessary to operate our business:
Services Providers
- Payments processors (Shopify Payments, card gateway)
- Delivery partners (courier, logistics)
- Email/SMS platforms (for notifications)
- Website/IT service providers
- Data analytics and marketing partners
Legal Requirements
We may disclose information if required by law, court order, or government authority.
We do NOT share your information with unrelated third parties for advertising without your permission.
4. Data Protections & Security
We take appropriate measures to protect your personal data:
- Encrypted data transmission (HTTPS)
- Secure server storage
- Restricted staff access
- Shopify's PCI-DSS compliant payment systems
However, no online system is 100% secure. While we do our best, we cannot guarantee absolute security against unauthorized access.
5. Your Rights Under PDPA (Malaysia)
You have the right to:
- Access your personal data
- Update or correct inaccurate information
- Request deletion of certain data (where applicable)
- Withdraw consent for marketing
- Disable cookies
- Close your account at any time
To exercise these rights, contact us using the details below.
6. Data Retention
We retain your personal data for as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with accounting or legal requirement
- Resolve disputes
After this period, information is securely deleted.
7. Children's Privacy
Our website is not intended for users under 18.
We do not knowingly collect data from minors.
If data from a minor is submitted, please contact us immediately to remove it.
8. Changes to This Privacy Policy
We may update this Private Policy from time to time.
Continued use of our website after changes mean you accept the updated policy.
Please review this page periodically.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
📧 inquiry.tdfurniture@gmail.com
📞 +6016-5611111
🏭 TD Furniture, Lahat, Perak, Malaysia